Bought your Hearing Aids Elsewhere?
At Somerset Hearing, we know not every hearing aid journey goes smoothly.
Our aftercare packages are designed for:
Hearing aid wearers who feel let down by their original provider – perhaps the aids were never set up well, or you’ve lost confidence in the support you’ve received.
People who have moved to the area and need a trusted local clinic to look after their hearing aids going forward.
Experienced users who bought hearing aids without aftercare but now want professional support to keep them performing at their best.
We can usually help if your hearing aids are from a major, recognised manufacturer – such as Phonak, Oticon, ReSound, Signia, Unitron, Widex, or Bernafon.
(Please note: we do not offer aftercare for NHS-issued hearing aids.)
Pricing & What’s Included
Annual Aftercare Package – £250 per year
Includes up to 5 fine-tuning appointments, your hearing test, and professional support throughout the year.
Pay-as-you-go – £80 per appointment, Ideal if you only need occasional help.
Our aftercare packages cover our professional time and expertise – including software adjustments, reprogramming, and advice to keep your hearing aids performing well.
Please note: packages do not cover consumables (batteries, wax guards, domes, receivers, tubes, etc.) or the cost of manufacturer repairs if a device needs to be sent away.
Our Recommendation
For most people, the best long-term value is to buy hearing aids with full aftercare included.
This provides peace of mind and unlimited professional support whenever you need it — exactly what we offer with all new hearing aids at Somerset Hearing.
